Shipping policy

At Ela Napolia, we know that receiving a new piece you’ve been excited about is part of the joy of fashion. That’s why we’ve shaped our shipping approach to feel smooth, reassuring, and easy to follow from the moment you place your order. Each parcel is prepared thoughtfully, packed with care, and sent on its way with the goal of reaching you as comfortably as possible.

Shipping is available throughout Ireland, and there are no additional delivery charges added at checkout. Your chosen fashion pieces are simply delivered straight to your door. At this time, we only ship within Ireland.

Orders move through a quick preparation phase before heading out. Here’s how the timing works:

• Processing time: 1–2 business days to prepare your order
• Transit time: 3–7 business days once the package has been shipped
• Total delivery time: Typically 4–9 business days from start to finish

Our daily cut-off time is 2PM (GMT+00:00) GMT+00:00 (Dublin), Monday through Saturday.

When your parcel leaves our hands, you’ll receive an email containing your tracking information so you can follow every step of its journey. While we work to keep delivery consistent, there may occasionally be delays due to high-volume periods or unavoidable circumstances. If anything affects your shipment, we’ll keep you informed.

If you ever have questions about your order’s arrival or need assistance, feel free to contact us at info@elanapolia.com. We’re always here to help.