Contact us

If you ever need a hand while browsing or have a quick question about an order, the team at Ela Napolia is here to help. Whether you’re exploring new fashion pieces, looking for a recommendation, or simply want to reach out, we’re always happy to hear from you. We aim to respond with care and clarity so your experience feels easy and personal from start to finish.

You’re welcome to get in touch using the details below:

Company name: Ela Napolia
Address: 108 Fa Yuen St, Mong Kok, Hong Kong
Email: info@elanapolia.com

Customer service hours:
Monday to Friday: 8:00 – 17:00
Saturday to Sunday: 9:00 – 16:00
(All times are based on Hong Kong Time GMT+8)
Average response time: within 12 hours